Privacy Policy
At LAYVE, we are committed to safeguarding your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy explains how we collect, use, store, and share your information in compliance with Hong Kong privacy laws, including the Personal Data (Privacy) Ordinance (PDPO). Please review this document carefully as it outlines your rights and our responsibilities.
1. Information We Collect. We may collect the following types of information:
Personal Information Provided by You:
- Name, email address, phone number, and billing information provided when signing up for our services.
- Social media account information for campaign integration purposes.
- Business or company details provided for collaborations or partnerships.
Automatically Collected Information:
- IP address, browser type, operating system, and browsing behavior via cookies and other tracking technologies.
- Log data, such as time and date of access, pages visited, and links clicked.
Third-Party Information:
- Information obtained from social media platforms, payment processors (e.g., Stripe, PayPal), or other third-party tools integrated into our services.
2. How We Use Your Information
We use your information to:
- Provide, maintain, and improve our services.
- Communicate with you regarding your account, billing, and service updates.
- Customize your experience based on your preferences and past interactions.
- Analyze trends and gather usage statistics to enhance our website and offerings.
- Comply with legal and regulatory requirements.
3. Sharing of Information.We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:
With Service Providers:
- To trusted third-party vendors, such as payment processors, hosting providers, or email marketing platforms, solely for the purpose of delivering our services.
For Legal Compliance:
- If required by law or in response to valid legal requests, such as subpoenas or court orders.
For Business Transfers:
- In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.
With Your Consent:
- If you authorize the sharing of your information for specific purposes.
4. Cookies and Tracking Technologies. Our website uses cookies and similar tracking technologies to enhance user experience, analyze website traffic, and improve service delivery. What Cookies We Use:
- Essential Cookies: Necessary for the website to function.
- Performance Cookies: Help us understand how visitors interact with our website.
- Targeting Cookies: Used to deliver relevant advertising.
You can manage your cookie preferences through your browser settings. Disabling certain cookies may impact your experience with our website.
5. Data Security. We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of sensitive data during transmission.
- Secure access protocols for account and payment information.
- Regular monitoring of our systems for vulnerabilities.
While we strive to protect your data, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.
6. International Data Transfers. As a company operating globally, your information may be transferred and stored in countries outside of your jurisdiction. By using our services, you consent to such transfers, which will always be handled in accordance with this Privacy Policy.
7. Your Rights. Depending on your location, you may have certain rights regarding your personal data:
- Access and Portability: Request a copy of the personal data we hold about you.
- Correction: Request corrections to inaccurate or incomplete information.
- Deletion: Request the deletion of your personal data, subject to legal or contractual obligations.
- Opt-Out: Withdraw your consent for certain types of data processing, such as email marketing.
8. Retention of Information. We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including to satisfy legal, accounting, or reporting obligations.
9. Third-Party Links. Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.
10. Children’s Privacy. Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a minor, please contact us immediately to have it removed.
11. Updates to This Privacy Policy. We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. The revised version will be posted on our website with an updated “Last Updated” date. Continued use of our website or services after changes signifies your acceptance of the updated Privacy Policy.
Contact Us
LAYVE Global
hello@layveglobal.com
To exercise these rights, please contact us at hello@layveglobal.com.